Frequently Asked Questions

Find answers to common questions about our vehicle hire services across Scotland. If you can't find what you're looking for, please don't hesitate to contact us.

Booking & Reservations

Requirements & Documentation

Vehicles & Equipment

Policies & Insurance

Pickup & Return

Still Have Questions?

Our friendly customer service team is ready to help with any questions you may have about our vehicle hire services.

Frequently Asked Questions

Booking & Reservations

How do I make a reservation?

What information do I need to make a booking?

Can I modify or cancel my reservation?

Is there a minimum rental period?

Requirements & Documentation

What documents do I need to hire a vehicle?

What is the minimum age to rent a vehicle?

Do you accept international driving licenses?

What payment methods do you accept?

Vehicles & Equipment

What types of vehicles do you offer?

Do your vehicles come with GPS/Sat Nav?

Can I rent child seats or other additional equipment?

Are your vehicles suitable for Highland roads?

Policies & Insurance

What does the basic insurance cover?

Can I reduce the insurance excess?

What is your fuel policy?

Do you offer roadside assistance?

Pickup & Return

Can I pick up in one location and drop off in another?

What happens if I return the vehicle late?

Do you offer after-hours drop-off?

Can you deliver the vehicle to my accommodation?

Still Have Questions?